How we collect, use, and protect your information.
Verd Health LLC ("Verd," "we," "us," or "our") provides personalized health insurance plan recommendations, cost analysis, and related tools. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
When you use our consulting tools and services, we may collect information that you voluntarily provide, including:
When you access our website, we may automatically collect certain information, including:
We use the information we collect for the following purposes:
Some Verd features use an AI language model. When you chat with the Verd Assistant or upload a document (such as a bill, EOB, or plan summary) for analysis, the following is sent to our analysis backend and to Anthropic, our AI provider: the text of your chat messages, the text of the documents you upload, and relevant context from your plan profile so the answer reflects your actual coverage.
We take the security of your personal and health-related information seriously. We implement appropriate technical and organizational measures to protect your data, including:
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
These are the service providers that process data on our behalf:
We retain your personal information for as long as your account is active or as needed to provide our consulting services. If you wish to delete your account and associated data, you may submit a request through our contact form. We will process deletion requests within 30 days, subject to any legal obligations that require us to retain certain information.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please submit a request through our contact form and select "Privacy & Data Request."
Wherever you live, you can ask us to show you the personal information we hold about you, correct it, or delete it. Submit any of these requests through our contact form (select "Privacy & Data Request") and we will respond within the time required by your state's law.
California residents: California law gives you the right to know what personal information we collect and how we use it, to access and delete that information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell your personal information or share it for cross-context behavioral advertising.
Washington residents: the Washington My Health My Data Act gives you rights over consumer health data, including the right to know what health data we collect and share, to withdraw consent, and to have it deleted. The health profile you give us (conditions, medications, care usage) is consumer health data under that law, and the rights above apply to it. Use the same contact form to exercise them.
Our website may use cookies and similar technologies to enhance your browsing experience. These may include:
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
Our website may contain links to third-party websites or services, including government resources (CMS, IRS, etc.) and data sources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please notify us through our contact form and we will promptly delete such data.
Verd is a health insurance guidance service and does not function as a healthcare provider, health plan, or healthcare clearinghouse. As such, Verd is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, we are committed to handling your health-related information with the highest level of care and in accordance with applicable privacy laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Verd Health LLC, a Nevada limited liability company
801 Pennsylvania Avenue NW, Washington, DC 20004
Contact: verdhealth.com/contact
Website: www.verdhealth.com